Definitions: “Platform/We” = Sellersbd.com; “Seller” = lists products; “Buyer” = purchases; “Order” = purchase instruction.

Eligibility: Users must be 18+. Sellers are responsible for required trade licenses, BIN/VAT, and all compliance.

Accounts: Provide accurate information; keep credentials secure.

Marketplace Role: We facilitate transactions as an online marketplace (we are not the owner of third-party inventory unless explicitly marked).

Listings: Must be truthful, accurate, non-misleading; no counterfeit/prohibited items; no IP infringement.

Pricing & Fees: Product price, shipping, service/commission fees, and taxes apply; fee schedules will be shared via dashboard/notice.

Orders & Payments: Sellers must confirm/ship on time; payments may be processed via secure gateways; chargebacks/fraud handled per policy.

Delivery: Ship within SLA; loss/delay subject to courier terms and evidence.

Returns/Refunds: Governed by the Return Policy below.

Ratings/Reviews: No abusive/fake/extortive reviews; we may moderate in good faith.

Prohibited Items (examples): Counterfeits/piracy, illegal drugs/chemicals, weapons/ammunition, obscene materials, wildlife products, import-restricted items without permits.

IP & Content: Platform IP protected; users are responsible for their content.

Liability: No indirect/consequential liability; platform provided “as is”.

Termination: Accounts may be suspended/closed for policy violations.

Governing Law & Disputes: Laws of Bangladesh; complaints to platform first → unresolved matters to arbitration/courts (Dhaka jurisdiction).

Changes: We may update terms with reasonable notice.